We are probably the only people in Israel who have never ordered takeaway from WOLT before.  Tonight was the night.  But we got all screwed up with the time and at 5 ordered for 7:30.  Then we realized everything would arrive at 5:30 and would be cold by the time the kids came.  So we called the restaurant, that regretted they couldn’t help us, and I started getting my hot plate out to keep things warm.  

That was when we got a message from WOLT – “We heard you’re having trouble with the order.  Do you want to cancel?”  

You think these things are so impersonal on the computer, but it turns out it’s probably some neighborhood kid running the whole delivery business – and he’s probably putting the chicken in the oven as we speak…